Welcome to the Shipping & Cancellation Policy of alphathreadz, curated by Virtex Stadium Innovations Private Limited, where convenience meets style! We know how important it is to deliver your fashion essentials promptly and without hassle. This policy outlines our approach to shipping, returns, and cancellations, ensuring your shopping experience with us is seamless and satisfying. Discover our commitment to excellence and customer satisfaction by exploring our policy.
SHIPPING GUIDELINES
At alphathreadz, we prioritize quick delivery of your fashion items. Our standard shipping typically takes between 3 to 8 business days, ensuring you receive your latest fashion finds promptly. For those requiring expedited delivery, we offer options to speed up the shipping process.
Despite our best efforts to ensure accuracy, occasional errors may occur. Please contact us within 48 hours if you receive an item that is damaged or incorrect. Our dedicated Customer Support team will promptly assist you, arranging a replacement or issuing a refund in accordance with our Returns and Refund Policy.
Accurate address details are essential for a smooth delivery experience. Please ensure correctness during checkout. If you need to make changes after placing an order, promptly notify our Customer Support team. Changes may be limited once an order enters processing or shipment. Your cooperation helps us maintain exceptional service and a hassle-free shopping experience.
MODIFYING OR CANCELLING ORDERS:
If you wish to cancel your order, you have up to 48 hours from the purchase date to do so. However, cancellation becomes challenging once an order progresses to the processing stage for shipment. Act promptly to avoid any inconvenience.
For modifications such as updating shipping addresses or changing selected items, please contact our Customer Service team promptly. While we strive to accommodate your requests, adjustments may not be possible if your order has advanced to processing or shipment. Your satisfaction is our priority, and we will assist you with necessary changes.
We are committed to ensuring the timely delivery of your fashion items and guaranteeing your satisfaction throughout your shopping journey. Your support is greatly appreciated. If you require further assistance, please do not hesitate to reach out—we are here to help. If you would like assistance in the process, our experienced team is available to assist you.
For more detailed insights into our cancellation process, please refer to our comprehensive Cancellation Policy.